Datacenter Technician | Datacenter Technician (m/w/d)

Job Summary

Hetzner, a major European web host and datacenter operator, is seeking a dedicated Datacenter Technician to join their modern facilities in Falkenstein/Vogtland. This role is crucial for ensuring customers receive excellent technical support and maintaining reliable IT infrastructure. Day-to-day responsibilities include providing first-class IT support to international clients regarding dedicated servers and colocation services, handling technical tickets, calls, and emails, and performing repairs, provisioning, and expansions of customer systems. The ideal candidate possesses a background in IT system integration or equivalent, strong knowledge of modern hardware components, and basic Linux and networking skills. Success in this role requires a high degree of customer orientation, structured work ethic, and fluency in both German and English. This position offers challenging and varied tasks within a company known for its DIY mentality and short decision-making paths, requiring 24/7 shift readiness.