IT Support Specialist | IT-Support (gn)

Job Summary

This role is for an IT Support Specialist in the IT industry, based in Gütersloh, Germany. The successful candidate will be responsible for providing onsite support, including troubleshooting and resolving issues related to hardware and software. Key daily tasks involve analyzing and resolving technical malfunctions, prioritizing and documenting incidents within a ticketing system, and maintaining a comprehensive knowledge base. The ideal candidate will possess a strong affinity for IT, a quick grasp of new concepts, and enjoy documentation. This is an excellent opportunity for individuals looking to apply their IT skills in a stable, permanent position with a focus on problem-solving and user support.