Senior IT Support Expert | Senior IT-Support Experte (m/w/d)

Job Summary

This Senior IT Support Expert role involves providing comprehensive technical assistance and system administration for a leading German engineering and IT service provider. Day-to-day, you will handle customer inquiries via phone and ticketing systems, manage various IT technologies including servers, clients, storage, network, and firewalls, and administer Windows and Linux systems. Key responsibilities also include monitoring customer systems, troubleshooting hardware and software issues, and maintaining thorough documentation. The ideal candidate will possess a strong IT background, at least 3 years of support experience in Microsoft environments, and proficiency with Office 365. This position offers an attractive opportunity for professionals seeking a stable, full-time role with continuous professional development, flexible working hours, and a supportive company culture focused on employee growth and satisfaction.