Senior IT Support Expert | Senior IT-Support Experte (m/w/d)

Job Summary

This Senior IT Support Expert role involves providing comprehensive IT support to customers, handling inquiries via phone and a ticketing system. Key responsibilities include managing and monitoring various IT technologies such as servers, clients, storage, network, and firewalls, with a focus on Windows and Linux systems, as well as Microsoft Office 365. The ideal candidate will possess a strong IT background, at least three years of support experience in a Microsoft environment, and excellent troubleshooting skills for hardware and software issues. This position offers the security of an unlimited contract, opportunities for professional development, and a supportive work environment within a leading German IT service provider.