2nd Level Administrator | Administrator (m/w/d) 2nd Level

Job Summary

This role involves providing 2nd level support, focusing on incident resolution and request fulfillment for Windows systems. The successful candidate will be responsible for the administration, maintenance, and optimization of Windows servers, as well as supporting Microsoft infrastructures like Exchange and Microsoft 365. Key tasks include performing system updates, patches, and security checks, along with creating and maintaining technical documentation. The position requires collaboration with 1st and 3rd level support teams and external service providers, and participation in IT projects such as migrations and rollouts. This is an attractive opportunity for an IT professional with strong analytical and problem-solving skills, offering a chance to work in a dynamic team with opportunities for professional development and hybrid work options.