Technical Support Specialist | Robotic Kitchen Operations | Technical Support | Robotic Kitchen Operations (all genders welcome)
goodBytz
Job Summary
As a Technical Support Specialist for Robotic Kitchen Operations, you will be at the forefront of revolutionizing the culinary world with advanced robotic systems. Your daily responsibilities will involve remotely monitoring these systems in real-time from our Hamburg location, acting as the primary technical contact for customers and guests. You will diagnose and resolve technical issues, provide virtual instructions for efficient system use, and contribute to the continuous improvement of remote service processes. This role is ideal for someone passionate about innovative technologies, eager to combine tech and culinary arts, and committed to ensuring high-level user experience and reliable robot performance in a dynamic startup environment.
Required Skills
Education
Completed technical training or comparable qualification
Experience
- Professional experience in customer service and/or remote support (ideally)
- Technical affinity for innovative technologies
Languages
Additional
- Not specified
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