IT Allrounder Service Desk for O365 & Azure | 1st Level Support | IT-Allrounder (m/w/d) ServiceDesk für O365 & Azure | 1st Level Support

Job Summary

This role is for an IT Allrounder providing 1st level support for Microsoft Cloud services, specifically Office 365 and Azure. Day-to-day, the professional will assist end-users with technical queries, manage user accounts and permissions, troubleshoot IT issues in Managed Service environments, and create technical documentation. The ideal candidate will have an IT education or at least two years of IT support experience, a solid understanding of Microsoft Cloud services like EntraID, AVD, Exchange, and SharePoint, and proficiency in basic IT technologies such as networking and printing. This position offers a dynamic environment with opportunities for professional growth, flexible working hours, home office options, and a collaborative team culture, making it an attractive opportunity for someone eager to make an impact in IT.