IT Support Engineer | IT Support Engineer (m/w/d) in Dresden

Job Summary

This IT Support Engineer role in Dresden offers an exciting opportunity to join a leading company in a dynamic and innovative environment. You will be a key part of the team, tackling complex technical challenges through in-depth problem-solving. Day-to-day, you'll serve as the primary contact for 2nd-level IT issues, handling incident reports and inquiries via ticket systems, email, and phone. Your responsibilities will include cross-departmental troubleshooting, identifying root causes of complex infrastructure disruptions, and resolving IT problems, incidents, and changes. This varied position allows you to fully leverage your technical skills and expertise, contributing significantly to the company's operational efficiency.