Service Manager Extended Enterprise for Airbus | Service Manager (f/m/d) Extended Enterprise for Airbus

Job Summary

This role is for a Service Manager focused on Extended Enterprise services for Airbus Defence and Space. Day-to-day, you will be responsible for preparing, implementing, and realizing services throughout their lifecycle, ensuring high customer satisfaction, and identifying new service opportunities. You'll act as a key contact for internal and external stakeholders, perform performance reviews, and support escalation resolution to maintain trusting relationships, all while monitoring service quality against SLAs. The ideal candidate will have a background in computer science or a related field, experience in IT/information systems, aerospace, and project management, along with service and stakeholder management expertise. This position offers a permanent contract, above-average salary, and opportunities for professional development within a leading aerospace company.