Specialist Contribution Management - Self-Payers | Spezialist (m/w/d) Beitragsmanagement - Selbstzahler

Job Summary

This role involves acting as the primary technical point of contact for the team and team lead, conducting case discussions, and supporting the team lead in daily operations, both technically and organizationally. Key responsibilities include documenting technical changes, optimizing processes, handling appeals and customer complaints, and approving contribution refunds. The ideal candidate will have a background as a Social Insurance Clerk or similar, with strong expertise in insurance and contribution law, a good understanding of numbers, and excellent communication skills. This position offers a dynamic environment within a public-benefit company, with benefits like extensive training, up to 40% home office, flexible working hours, and a focus on work-life balance, making it an attractive opportunity for professionals seeking a supportive and engaging workplace.