Specialist, Contribution Management | Spezialist (m/w/d) Beitragsmanagement
hkk Krankenkasse
Job Summary
This role involves acting as the primary technical contact for a team, conducting case discussions, and supporting team leadership in daily operations. The specialist will be responsible for documenting technical changes, optimizing processes, handling appeals and customer complaints, and approving contribution refunds. This position is ideal for someone with strong knowledge of insurance and contribution law, a keen understanding of numbers, and a service-oriented mindset. The successful candidate will contribute to the health and satisfaction of over 990,000 insured individuals within a public-benefit oriented company, benefiting from a supportive work environment, extensive training opportunities, flexible working hours, and up to 40% home office.
Required Skills
Education
Completed training as a Social Insurance Administrator with further training as a Health Insurance Business Administrator or Specialist, or a comparable additional qualification such as a university degree with a health focus.
Experience
- Professional experience in social insurance law and contribution management
- Experience in handling legal texts and regulations
- Experience in processing appeals and customer complaints
- Experience in supporting team operations and leading case discussions
Languages
Additional
- Not specified