IT Support Specialist | IT-Support (m/w/d)

Job Summary

This role is for an IT Support Specialist who will be the primary point of contact for technical issues, providing support via phone and remote access. Key responsibilities include managing and documenting support requests in a ticketing system, maintaining Windows workstations, servers, Office 365, and firewall systems, and configuring user accounts and permissions. The ideal candidate will have a background in IT, strong service orientation, and a proactive approach to problem-solving. This position offers the opportunity to work on exciting projects for various clients, with a focus on continuous learning and professional development within a supportive team environment.