IT Support Administrator (1st Level) | IT-Support (m/w/d) 1st Level

Job Summary

This role is an exciting opportunity for a dedicated Desktop Support Administrator to join an established IT service provider in Nuremberg, Germany. The successful candidate will be responsible for ensuring the stable operation of IT systems, handling incoming support tickets, and resolving technical issues within 1st level support. Day-to-day tasks include providing user support via phone, email, and ticketing systems, documenting customer communication, and performing software maintenance and patch management. This position offers a permanent contract with the option for long-term collaboration, a competitive salary, and a modern IT environment with diverse responsibilities, making it an attractive career step for IT professionals.