IT Support Engineer (1st & 2nd Level) | IT-Support (m/w/d) 1st & 2nd Level

Job Summary

This role is for a service-oriented IT Support Engineer to join an experienced team in Bonn, Germany, supporting a public sector project. Day-to-day, you will provide 1st and 2nd level telephone and on-site support for Windows-based IT workstations and applications, including Microsoft Office and Exchange. Key responsibilities involve troubleshooting login issues, network connections, printing services, and managing user accounts in Active Directory. You will also set up and maintain meeting technology and assist with hardware and software deployment. This position offers a permanent contract, a modern IT environment, and no on-call duties, making it an attractive opportunity for an IT professional looking for a stable and varied role.