System Operator Managed Services | System Operator (m/w/d) Managed Services
AirITSystems GmbH
Job Summary
This role is for a service-oriented System Operator passionate about IT and security, joining a team in Hannover-Langenhagen. The position involves critical day-to-day tasks within a three-shift system, including monitoring, ticket management, and analysis of disruptions for large clients in finance, healthcare, and aviation. The operator will ensure the maintenance of Service Level Agreements (SLAs) and contribute to problem tracking. This is an excellent opportunity for individuals with foundational technical knowledge and an interest in IT and cyber security to grow within a supportive environment, offering continuous internal development in IT security, server technologies, and network engineering. The role offers a secure future, hybrid work options, and a focus on professional growth.
Required Skills
Education
Completed technical training (e.g., IT Specialist for System Integration or IT System Electronics Technician) or comparable qualification.
Experience
- First experience or basic knowledge of network and server systems
- Initial experience with ticket systems in 1st level support (optimal)
Languages
Additional
- Willingness to work in a three-shift system (early, late, night shifts); Residence near Hannover-Langenhagen preferred; Ability to work hybrid (office and home).
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