IT Service Technician | IT Servicetechniker (w/m/d)

Job Summary

As an IT Service Technician, you will be the first point of contact for customers, responsible for accepting, processing, and documenting IT incidents and service requests. Your day-to-day will involve providing IT support by handling various tickets, including incident, service request, IMAC (Install, Move, Add, Change), and Break & Fix. You'll answer technical questions, offer initial solutions to IT challenges, and assist with the installation and initial configuration of a wide range of devices such as desktops, notebooks, tablets, printers, and mobile hand scanners. Additionally, you will support colleagues with IT component setups and dismantling during office relocations. This role offers continuous professional development opportunities, flexible working arrangements, and the chance to work on diverse projects with various clients, all within a supportive team environment.