2nd Level IT Support Specialist | 2nd Level Support (m/w/d)

Job Summary

This role is for a dedicated 2nd Level IT Support Specialist to join a global technology company in Hamburg, Germany. The successful candidate will be responsible for analyzing and resolving IT incidents, managing client and server systems (Windows/Linux), and supporting the implementation of new software solutions. They will work closely with the first-level support team and various departments, contribute to IT projects, and maintain the knowledge base. This position offers the chance to work with cutting-edge technologies in an international and innovative development environment, contributing to the digital transformation of a company known for its open culture and technical excellence.