IT Support Specialist | Fachinformatiker IT Support (m/w/d)
FERCHAU GmbH Niederlassung Potsdam
Job Summary
This role involves providing comprehensive IT support across software, hardware, and media technology, ensuring quick and sustainable solutions for users. The specialist will collaborate with various IT departments and be responsible for the installation, configuration, repair, and management of PC hardware, software, peripherals, printers, and mobile devices. Key responsibilities also include implementing technical changes, optimizing IT processes, and handling daily administrative tasks. The ideal candidate will possess strong IT support knowledge, professional experience with Microsoft Windows, Office, Active Directory, ticketing systems, iOS, and mobile devices, along with excellent communication skills and a customer-oriented approach. This position offers an opportunity to work on exciting projects for leading IT solution providers and contribute to advancing technology.
Required Skills
Education
Completed apprenticeship as an IT Specialist for System Integration or a comparable qualification
Experience
- Several years of professional experience in software and hardware support
- Professional experience with Microsoft Windows, Office, Active Directory, ticketing systems, iOS, and mobile devices
Languages
Additional
- Not specified
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