IT Support Technician III | IT Support Technician III (m/f/d)

Job Summary

This IT Support Technician III role involves providing critical technical support and troubleshooting to ensure seamless IT operations for a medical device company. Day-to-day, you'll resolve IT issues, deliver exceptional customer service, manage audio/visual and telepresence systems, and support mobile devices. The position requires strong communication, organizational skills, and a solid understanding of various IT platforms like Microsoft Windows, macOS, and M365. You will also be involved in incident resolution following ITIL, mentor junior team members, and contribute to cybersecurity practices. This is an attractive opportunity for an experienced professional to make a high impact, collaborate internationally, and grow within a purpose-driven company that offers flexible working conditions and professional development.