IT Support Technician II | IT Support Technician II (m/f/d)

Jotec GmbH

Hechingen, Baden-Württemberg, Deutschland
Published Sep 2, 2025
Full-time
Permanent

Job Summary

This role is for an experienced IT Support Technician to provide 1st-3rd line technical support in a multi-site, international environment based in Hechingen, Germany. The successful candidate will be responsible for maintaining and troubleshooting a wide range of IT systems, including computer hardware, mobile devices, network infrastructure, and audio/visual systems. Key responsibilities also include managing support tickets, onboarding new employees, and contributing to global IT projects and process improvements. This position offers a collaborative international team, broad technical exposure, and opportunities for professional development within a company dedicated to manufacturing high-quality medical products.

Required Skills

Education

Not specified

Experience

  • Minimum 3 years of relevant IT support experience in a business environment
  • Professional experience with Microsoft Office/M365 platform administration
  • Professional experience supporting ticket systems and managing incident resolution

Languages

German (Fluent)English (Intermediate)

Additional

  • Application documents required in English.