IT Service Owner Database & SAP Basis | Informatiker (m/w/d)

Job Summary

This role involves shaping the future of database and SAP Basis services, contributing to the energy and heat transition by ensuring the secure and future-proof operation of data platforms, from classic data centers to the cloud. The successful candidate will strategically manage a defined service portfolio, agree on SLAs with stakeholders, develop roadmaps, and integrate innovations with technical experts, aligning with the IT strategy. Key responsibilities include overseeing internal quality and external providers for databases and SAP Basis, defining and monitoring KPIs and SLAs, coordinating changes and releases, and fostering smooth collaboration. This position is ideal for a proactive individual who excels at problem-solving, stakeholder management, and driving continuous improvement in IT services.