Customer Support Specialist | Customer Support (m/w/d)

Job Summary

This role is perfect for an organized and service-oriented individual looking to join an established service provider specializing in insurance and real estate business processes. You will be the primary point of contact for customer inquiries, handling them via phone and in writing, clarifying issues, and updating customer data. A key part of the job involves supporting contract amendments, managing document dispatch, and assisting with the online customer portal. This position offers a professional, digitized environment with modern systems, providing an excellent opportunity for someone with commercial training or relevant customer service experience, strong communication skills, and a proactive approach to work. The company offers a permanent contract, flexible working hours, and long-term development prospects.