Second Level IT Support Specialist | Second Level Support (m/w/d)

Job Summary

This role offers a challenging opportunity for an experienced IT professional to join a leading international company in Hamburg, specializing in complex technical systems for a safety-critical industry. As a Second Level IT Support Specialist, you will be responsible for analyzing and resolving IT incidents, maintaining Windows clients, servers, and networks, and supporting the administration of Active Directory, Exchange, and Microsoft 365. You will also contribute to IT projects, system migrations, and documentation, working closely with other IT teams to ensure smooth operations and adherence to security policies. The position provides a stable, long-term career path within a modern, technologically advanced environment that values employee retention and professional development.