IT Allrounder Service Desk for O365 & Azure | 1st Level Support | IT-Allrounder (m/w/d) ServiceDesk für O365 & Azure | 1st Level Support

Job Summary

This role is for an IT Allrounder providing 1st level support for Microsoft Cloud services. Day-to-day, you will assist end-users with technical queries related to Office 365, EntraID, and other Microsoft Cloud products. Key responsibilities include managing user accounts and permissions, troubleshooting IT issues in managed service environments, and creating technical documentation. The ideal candidate will have an IT qualification or at least two years of IT support experience, a solid understanding of Microsoft Cloud services, and strong problem-solving skills. This position offers an engaging work environment with opportunities for professional development, flexible working hours, home office options, and a supportive team culture, making it an attractive opportunity for those looking to make an impact in IT.