IT Service Technician Second Level Support | IT Service Techniker Second Level Support (m/w/d)

Job Summary

This role is for an IT Service Technician specializing in Second Level Support, based in Mannheim, Germany. The successful candidate will be responsible for handling and coordinating IT incidents and customer inquiries, both on-site and remotely. A key part of the role involves actively participating in IT infrastructure projects and collaborating with other departments. The technician will also provide support for existing and new IT systems, ensuring the availability and continuous development of customer-specific IT infrastructures. This position offers excellent development opportunities within a supportive team environment, regular working hours, and an interesting and responsible set of tasks within a growing IT consulting company.