2nd Level Support Technician | 2nd Level Support Techniker (m/w/d)

Job Summary

This role offers a challenging career opportunity as a 2nd Level Support Technician in Papenburg, working for a leading IT consulting and service company specializing in digitalization, cloud transformation, software development, and cybersecurity for medium-sized businesses. The technician will be responsible for providing advanced 2nd Level support, handling complex IT incidents, performing hardware repairs, and managing the installation, configuration, and commissioning of various IT systems. Key daily tasks include maintaining Windows operating systems, resolving incidents using a central ticketing system, and creating technical documentation. The ideal candidate will possess a professional qualification, such as an IT Specialist for System Integration, and at least two years of experience in 2nd Level Support, coupled with comprehensive software and hardware knowledge. This position is initially offered through temporary employment with the option for permanent takeover, providing a long-term professional perspective and opportunities for personal and professional development.