Onsite IT Technician | Onsite IT Techniker (m/w/d)

Job Summary

This role is for an Onsite IT Technician in Darmstadt, Germany, focusing on providing essential IT support and administration. Day-to-day, you will manage Active Directory, handle incoming IT incidents via a ticketing system and email, and apply first-level and second-level resolution strategies. A key part of the job involves troubleshooting, conducting follow-ups, maintaining meticulous documentation, and training users on software applications. This position is attractive for professionals seeking a secure, long-term career path with opportunities for professional development and specialized training within a managed services environment. The role requires a structured approach, analytical thinking, and strong communication skills, particularly in German, to ensure smooth user support and process adherence.