Senior Service Coordinator & Supervisor | Senior Service Coordinator & Supervisor (m/w/d)

Job Summary

This Senior Service Coordinator & Supervisor role in Strausberg is crucial for ensuring the digital future of Germany's armed forces. The successful candidate will be responsible for managing and dispatching IT technician assignments, ensuring efficient and timely service delivery while adhering to agreed-upon Service Level Agreements (SLAs). Key responsibilities include qualitative review of assignments, tool-supported steering of orders, and coordination of logistical tasks such as planning, ordering, and goods receipt. The role involves significant communication with users, external companies, and internal interfaces. This position offers a secure job with competitive pay, 30 days of annual leave, flexible work arrangements, and a dedicated budget for professional development, making it an attractive opportunity for experienced IT professionals passionate about shaping Germany's IT landscape.