IT Service Technician | IT Servicetechniker (m/w/d)

Job Summary

This role is for an IT Service Technician in Kassel, Germany, focusing on providing essential IT support and services within an office environment. Day-to-day responsibilities include delivering onsite support for Windows end devices, diagnosing and resolving IT disruptions, and maintaining comprehensive IT documentation within a ticketing system. The technician will also be responsible for setting up, relocating, and reassembling IT workstations, managing printer toner, and providing user training on software and hardware. The ideal candidate will have a completed IT vocational training or similar practical qualification, experience with ticketing systems and asset management, and practical knowledge in client setup, software installation, telephony, and Mobile Device Management. This position offers a promising long-term career perspective with varied tasks in an international work environment and regular, predictable working hours.