IT Service Technician with Team Lead Function | IT Servicetechniker mit Teamleiterfunktion (m/w/d)

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Aug 28, 2025
Full-time
Permanent

Job Summary

This role is for an IT-savvy and responsible IT Service Technician looking for a new opportunity in Hamburg, Germany. You will join a market-leading company specializing in IT solutions and service management, offering tailored services from IT infrastructure monitoring to cloud solutions and outsourcing. Day-to-day, you will provide onsite support for Windows and Mac clients, process support tickets, and assist with network and telecommunications tasks. A key aspect of this role involves team coordination, including scheduling meetings and managing vacation plans, ensuring timely appointments. The position offers a chance to shape the future within a dynamic IT environment and is initially a temporary assignment with the option for permanent employment.

Required Skills

Education

Not specified

Experience

  • Professional experience with current Windows operating systems
  • Experience in a network environment (Switching, Layer 1-3)
  • Experience with structured work according to ticket and RFS principles
  • Experience in coordinating team meetings and vacation planning

Languages

German (Fluent)English (Fluent)

Additional

  • Willingness to participate in on-call duties; Flexibility in working hours and occasional weekend work; Location in Hamburg, Germany.