Onsite IT Support Specialist | Onsite Supporter (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As an Onsite IT Support Specialist in Gernsbach, you will be the go-to technical expert, providing critical support for end-user hardware and IT systems. Your day-to-day responsibilities will include handling support requests from first to second-level, collaborating with internal teams and external providers, and proactively identifying process improvements. You'll also be involved in IT projects, meticulous documentation, and the repair and restoration of software and images for desktops and VDIs. This role offers a chance to work with a leading IT consulting firm, providing innovative solutions for mid-sized businesses, and comes with attractive benefits like 30 days of vacation, a fitness subsidy, and opportunities for professional growth within a supportive environment.
Required Skills
Education
Completed vocational training as an IT Specialist (System Integration), a degree in Computer Science, or equivalent qualifications
Experience
- Professional experience in IT
- Strong knowledge of end-user hardware like laptops, phones, and desktops
- Experience in IT service management and customer support
Languages
Additional
- Not specified
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