IT Service Technician (2nd Level Onsite Support) | IT Servicetechniker (m/w/d) 2nd Level Onsite Support

Job Summary

This role is for an IT Service Technician specializing in 2nd Level Onsite Support in Zwickau, Germany. You will be instrumental in ensuring the smooth operation of IT infrastructure for a market-leading IT solutions and service management company. Day-to-day, you'll provide on-site and remote support, install and configure IT workstations (PCs, notebooks, smartphones, printers), perform hardware diagnostics and repairs, and manage tickets within the system. The position requires strong skills in Windows 10/11, Microsoft Office, and standard hardware, coupled with a structured approach to ticket management. This is an attractive opportunity for an IT professional looking for a stable role with a competitive salary, 30 days of vacation, professional development, and a family-friendly work environment, with the potential for permanent employment after an initial temporary contract.