IT Systems Integration Specialist | Fachinformatiker Systemintegration (m/w/d)

Job Summary

This role is for an IT Systems Integration Specialist to join an international team in Cologne, focusing on network infrastructure. The specialist will be responsible for maintaining system documentation, communicating with both German and international clients, and actively contributing to the optimization of IT Service Desk processes. Key responsibilities include ensuring high service levels for IT support and expertly handling customer inquiries via phone, email, and ticketing systems. The ideal candidate will have a strong background in IT, particularly with Cisco environments, and possess excellent German and good English language skills. This position offers a modern work environment, opportunities for professional development, and a family-friendly company culture, with the potential for permanent employment after an initial temporary contract.