IT Service Desk Employee | Mitarbeiter im IT Servicedesk (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This role involves providing essential IT support and services for a leading European IT company based in Bonn. The successful candidate will be responsible for setting up, installing, and maintaining various IT hardware like PCs, network components, and printers, as well as managing MS Active Directory Services and Office 365. You will act as the primary point of contact for IT inquiries, prioritizing and categorizing incoming requests, and escalating complex issues to second-level support. This position offers flexible working hours, 30 days of annual leave, and opportunities for professional development, making it an attractive opportunity for an IT professional seeking a role with a high degree of autonomy.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration or equivalent qualification
Experience
- Professional experience in IT Service Desk
- Experience in administering desktop PCs, laptops, and printers
- Experience with IT ticketing systems
Languages
Additional
- Position is initially temporary employment with the option for permanent takeover.
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