Working Student Atlassian Tools Administration | Werkstudent Verwaltung Atlassian-Tools

Job Summary

This role is perfect for a student eager to dive into IT Service Management and digital tools. You'll be instrumental in supporting the Innovation Management & Digitization department, focusing on the administration and customization of Atlassian tools like Jira and Confluence. Day-to-day, you'll manage user support tickets, troubleshoot issues, and ensure tools align with business needs. A key part of the role involves creating and maintaining essential documentation, from policies to user manuals. This position offers a fantastic opportunity to apply your technical skills in a professional setting, gain hands-on experience with critical project management and service desk tools, and contribute to shaping ITIL processes within a product IT organization, all while enjoying flexible hours and a supportive team environment.