IT Onsite Technician | IT Onsite Techniker (gn)

Job Summary

This role is for an IT Onsite Technician in Hamburg, focusing on providing essential IT support both remotely and directly on-site. The successful candidate will be responsible for managing and distributing incoming support tickets, ensuring that service level agreements (SLAs) are met, and actively assisting in the identification and resolution of technical issues. Key qualifications include experience with Windows Onsite Support and operating systems, strong customer communication skills, and the ability to work effectively within a team. This position offers an attractive annual salary, 30 days of annual leave, flexible working hours for a good work-life balance, and opportunities for professional development in a modern office environment.