IT Support Specialist | IT Support Specialist (gn) // Hamburg
Experis GmbH Niederlassung Hamburg
Job Summary
This IT Support Specialist role in Hamburg offers a fantastic opportunity to join a dynamic IT company. You will be instrumental in managing service requests, administering IT infrastructure including user and access management, and implementing software and operating system installations. A key part of your day will involve troubleshooting IT system issues, supporting system updates and security checks, and providing essential technical support and advice to both internal and external clients. This position is ideal for someone with strong problem-solving skills, a customer-centric approach, and a desire to continuously learn and develop within the IT field.
Required Skills
Education
Completed IT-related training or comparable qualification, ideally as an IT Specialist for System Integration
Experience
- Professional experience in IT support and administration
- Experience with IT service management tools and ITIL-based processes
- Experience in analyzing and resolving IT system disruptions
- Experience with user and authorization management
Languages
Additional
- Willingness to be on-call occasionally; Commitment to continuous further education in new IT technologies and trends
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