IT Support Specialist 2nd Level | Support 2nd Level (m/w/d)

Job Summary

This role involves providing 2nd Level Support for Windows and Linux environments, focusing on the analysis, troubleshooting, and resolution of technical issues within IT infrastructure, including networks and server systems. The specialist will also contribute to the planning, implementation, and development of system and network architectures, ensuring a stable and efficient IT environment. Key responsibilities include collaborating with 1st and 3rd Level Support, documenting IT processes, monitoring system performance, implementing security policies, and assisting with IT development projects. The ideal candidate possesses current knowledge of Windows and Linux operating systems, experience with network infrastructures, and proficiency in collaboration tools like Office 365 and MS Teams. The position requires strong problem-solving skills, a commitment to data privacy and security, and a proactive approach to continuous learning and professional development. This is an attractive opportunity for a technically skilled professional looking for a permanent position in a growing company, with opportunities for professional development and exposure to modern technologies.