IT Support Specialist (2nd Level) | Support 2nd Level (m/w/d)

Job Summary

This role is for a technically proficient IT Support Specialist focused on 2nd Level support for Windows and/or Linux environments. You will be responsible for the administration, analysis, and resolution of technical issues within the IT infrastructure, including networks and server systems. The position involves collaborating with 1st and 3rd level support, contributing to system and network architecture planning, and ensuring the smooth operation and security of IT environments. Key responsibilities include monitoring performance, implementing security policies, and participating in IT development projects like rollouts and migrations. The ideal candidate possesses strong problem-solving skills, current knowledge of operating systems and networking, and excellent communication abilities, with a commitment to continuous learning and data security.