IT Support Specialist | IT-Support Spezialist (m/w/d)
FERCHAU GmbH Niederlassung Schweinfurt
Job Summary
This role is for an ambitious IT Support Specialist who will be instrumental in elevating clients' technology solutions. Day-to-day, you'll provide 1st and 2nd level support, addressing IT questions and technical issues through various channels including phone, email, and a ticketing system. A key part of your responsibilities will involve analyzing and resolving disruptions in IT systems, offering technical support for SAP applications within system administration, and assisting with the administration of Microsoft products, Windows, and Linux systems. This position is attractive due to its focus on cutting-edge IT infrastructure and security, offering opportunities for professional growth, and the chance to work on exciting projects for prominent IT solution providers. You'll need strong problem-solving skills, customer orientation, and the ability to work in a structured manner within a team.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration or comparable qualification
Experience
- Professional experience in system administration
- Experience in SAP support (ideally)
Languages
Additional
- Readiness for 3-shift work (early, late, and night shifts) including on-call duty, with night shifts potentially in a mobile work environment.
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