Technician | Techniker/in (m/w/d)
reiss personalmanagement gmbh
Job Summary
This full-time, permanent Technician role in Munich involves providing excellent customer service by efficiently handling complaints and resolving customer issues. You will be responsible for recording and forwarding repairs, including technical assessments, and keeping customers informed about the repair status. Key tasks also include creating and submitting cost estimates promptly, and managing the dispatch of repaired devices and spare parts according to logistical guidelines. The ideal candidate will have a background in electronics, strong communication skills, and a service-oriented mindset, thriving in a dynamic environment with opportunities for growth and direct client engagement.
Required Skills
Education
Completed training as an Electronics Technician for Devices and Systems or comparable qualification
Experience
- Professional experience in customer service and technical support
- Experience in handling complaints and resolving customer issues
- Experience in creating cost estimates and managing dispatch of goods
Languages
Additional
- Not specified
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