Technical Support Manager | Technischer Support Manager (m/w/d)

Job Summary

This role involves connecting people with technology, ensuring the perfect match for clients by finding the right experts for various challenges. The Technical Support Manager will be responsible for providing technical support to national and international customers, developing and coordinating support service concepts for systems, devices, and test equipment, and conducting related training. Key responsibilities also include maintaining repair files, documentation, and evaluations, creating failure statistics, and leading projects after series production ends. The ideal candidate will possess a technical degree in electrical engineering or a comparable qualification, experience in technical customer support, and proficiency in support tools, systems, and MS Office applications. This position offers an unlimited employment contract, company pension scheme, various discounts, a referral program, and extensive professional development opportunities through the FERCHAU Academy.