Customer Support Specialist | Customer Support (m/w/d)

Page Personnel Deutschland

Frankfurt am Main, Hessen, Deutschland
Published Aug 25, 2025
Full-time
Permanent

Job Summary

This role is perfect for an organized and service-oriented individual looking to join an established service provider specializing in insurance and real estate. You will be the primary point of contact for customer inquiries, handling both written and telephone communications according to defined processes. Key responsibilities include clarifying open issues, maintaining customer master data, assisting with contract modifications, and managing document dispatch. The position offers an engaging environment with a focus on high service quality, clear processes, and modern digital systems. If you possess strong communication skills, a structured approach, and a desire for long-term development in a professional, digitalized setting, this opportunity provides a stable career path with flexible work options and a supportive team.

Required Skills

Education

Completed commercial apprenticeship or comparable professional qualification

Experience

  • Professional experience in customer service, ideally in the insurance or real estate industry
  • Experience with common IT systems (ideally SAP, CRM tools)

Languages

German (Fluent)

Additional

  • None