Second Level IT Support Specialist | Second Level Support (m/w/d)

Job Summary

This role offers a challenging opportunity for an IT professional to join a leading international company in Hamburg, specializing in complex technical systems within a security-critical industry. As a Second Level IT Support Specialist, you will be instrumental in ensuring the smooth operation of IT systems by analyzing and resolving IT incidents, maintaining Windows clients, servers, and networks, and supporting Active Directory, Exchange, and Microsoft 365 administration. You will also contribute to IT projects, system migrations, and documentation, working closely with other IT teams to uphold security standards. The position provides a stable, long-term career path within a modern, technologically advanced environment that values employee retention and professional development.