2nd Level IT Support Specialist | 2nd Level Support (m/w/d)
Page Personnel Deutschland
Job Summary
This role is for an IT Support Specialist focusing on 2nd level issues within a traditional industrial company in Hamburg, specializing in complex technical systems for the maritime sector. The successful candidate will analyze and resolve complex IT incidents, maintain Windows clients, mobile devices, and peripherals, and assist with software distribution and patch management. This position offers a long-term perspective in a secure and stable environment, working within a 35-hour week with flexible hours, attractive benefits, and opportunities for professional development. It's an excellent opportunity for someone with a background in IT system integration and experience in IT support who thrives in a team-oriented and service-focused culture.
Required Skills
Education
Completed IT-related training, e.g., IT Specialist for System Integration or comparable qualification
Experience
- Initial to several years of experience in 2nd Level Support
- Experience with ticketing systems and ITIL-based processes (advantageous)
Languages
Additional
- Not specified
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