Head of Deviation & Complaint Management | Chemiker (m/w/d)

Boehringer Ingelheim

Dortmund, Nordrhein-Westfalen, Deutschland
Published Aug 25, 2025
Full-time
No information

Job Summary

This leadership role at Boehringer Ingelheim involves spearheading the Deviation and Complaint Management, including the error analysis laboratory, ensuring cGxP compliance, and driving continuous improvement. The successful candidate will be responsible for the Device Center Operations, efficiently handling technical complaints, and optimizing regulatory testing methods and processes. This position requires strong leadership, a deep understanding of quality and production environments, and the ability to apply statistical knowledge to enhance testing strategies. It offers the opportunity to shape the future of Device Center Operations, ensure FDA-readiness, and represent processes in audits, contributing significantly to the company's strategic quality direction within a collaborative and innovative global environment.

Required Skills

Education

University degree in Natural Sciences (e.g., Chemistry, Engineering) or Pharmacy with approbation

Experience

  • Several years of professional experience in Quality or Production environments
  • Several years of leadership experience
  • Strong knowledge of GMP, ISO 13485, 21 CFR 820, MDR/MDD
  • Technical understanding of Medical Device processes

Languages

German (Fluent)English (Fluent)

Additional

  • Hybrid work model with a minimum of 3 days per week on-site in Dortmund.