Senior IT Service Technician | Senior IT-Servicetechniker (m/w/d)
BWI GmbH
Job Summary
As a Senior IT Service Technician, you will be a crucial part of the team ensuring stable, secure, and efficient IT services for the German Armed Forces. Your day-to-day will involve taking on and resolving IT and telecommunications (TK) disruptions, performing on-site tasks for IT/TK installations, moves, adds, and changes, and contributing to projects focused on integrating IT/TK infrastructure. You will also be responsible for installing and commissioning hardware, providing user training, and maintaining/updating hardware and software products. This role requires strong organizational skills, the ability to work independently and as part of a team, and excellent communication. You will play a vital role in the digital future of the German Armed Forces, operating within one of Germany's largest and most complex IT infrastructures.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration, IT System Electronics Technician, or comparable qualification. DGUV V3 Tester certification, according to TRBS 1203 for testing electrical equipment (required). ITIL certification (desirable).
Experience
- At least 3 years of professional experience in the IT and telecommunications (TK) environment
- Professional experience with ticket systems
- Professional experience with IT processes
Languages
Additional
- Class B driving license required. Willingness to perform cyclical on-call duties. Must be eligible to work for a primary digitization partner of the German Armed Forces.
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