IT Support Engineer | IT-Support-Engineer (m/w/divers)

Job Summary

As an IT Support Engineer, you will be the first point of contact for technical issues, providing essential support to end-users across a diverse range of IT topics. Your daily tasks will involve handling support requests via phone, email, and ticketing systems, diagnosing and resolving hardware, software, and network problems, and guiding users on effective IT system and cloud service utilization. You will also be responsible for installing and configuring workstations, managing accounts and access rights, and maintaining comprehensive support documentation. This role offers a dynamic environment within a large municipal employer, providing ample opportunities for professional development and contributing to a growing organization.