Customer Application Consultant, Emerging Biotech | Customer Application Consultant Emerging Biotech GES (all genders)

Merck KGaA

Darmstadt, Hessen, Deutschland
Published Aug 22, 2025
Full-time
Permanent

Job Summary

As a Customer Application Consultant for Emerging Biotech, you will be instrumental in fostering strong relationships with biotech start-ups and scale-ups across Europe, with a primary focus on Germany and Austria. Your daily activities will involve identifying key accounts, executing targeted outreach campaigns, and managing the entire B2B sales pipeline from lead generation to deal closure, all while maintaining a strong customer success orientation. You will engage with customers both on-site and virtually, presenting innovative solutions, guiding evaluations, and coordinating with internal teams to ensure value delivery. This role is ideal for a proactive individual who excels in consultative selling, enjoys networking at industry events, and is passionate about driving commercial growth and customer adoption in the dynamic biotech sector. Regular travel within the region is a key component of this role.

Required Skills

Education

Bachelor’s degree in Biotechnology, Life Sciences, Biology, Biochemistry, or a related field; or equivalent experience in the biotech/life science industry.

Experience

  • Proven experience in biotech or life science sales, account management, or customer success (B2B)
  • Track record of meeting or exceeding commercial targets in field-based roles

Languages

German (Fluent)English (Fluent)

Additional

  • Valid driver's license for EU; Willingness to travel regularly across Germany and Austria (approximately 50% field travel).