Helpdesk Employee | Mitarbeiter Helpdesk m/w/d

Job Summary

This role is for a Helpdesk Employee who will be instrumental in enhancing customer service and support for a cloud-based e-recruiting and applicant management solution. The successful candidate will be responsible for telephone and email customer support, onboarding new clients, and conducting product training sessions, primarily online. This position is ideal for someone with strong communication skills, an affinity for internet technologies, and proficiency in MS Office applications. It offers an engaging, non-routine work environment within a professional B2B setting, focusing solely on corporate clients. The company provides an unlimited contract, competitive salary, comprehensive onboarding, and ongoing training, making it an attractive opportunity for both experienced professionals and career changers looking for a dynamic role in customer support and product education.